Updates & Unlimited Tech Help
We understand that not everyone is technologically inclined. We're here to guide you through the entire process and resolve any technical issues you might run into. Below you can find all the information you need to update your device, or request some help.
Updating your Device
Download the official HADO Wave Programmer installer, USB communication driver, and PDF operating guide below to customize treatment sets, add new frequencies, or update your Wave resonator from your computer.
HADO Wave Programmer v7.3
Official Windows Installer Package (HadoInstaller_7_3.msi)
USB Device Driver
FTDI CDM USB Setup Executable (CDM20828_Setup.exe)
Operating the Wave Software
Step-by-step PDF User Manual (Operating_the_Wave_Software.pdf)
Video Tutorials: Installing the Wave Software & How to Create a Custom Set (Group)
Technical Information
Precision electrical parameters and international medical-grade electromagnetic compatibility standards.
Electrical Specifications
- Potential & Frequency Selection: Unipolar and Bipolar potential, Fixed and Dwell frequencies selectable.
- Unipolar Output: From 4.5 Volt to 28.5 Volt peak.
- Bipolar Output: From ±4.5 Volt to ±20.5 Volt peak-to-peak.
- Unmodulated Frequency Range: 0.5 to 40,000 Hz.
- Modulated Frequency Range: 0.5 to 20,000 Hz (Modulating frequency is 5 Hz).
- Sweep: Deviation is ±1% of selected frequency.
- Maximum Current: 200 ± 20 mA.
Safety & Quality Standards
All Wave models comply with the relevant international safety and quality standards:
The Wave range is manufactured under a strict quality management system and was tested by a certification laboratory to verify compliance with these standards.
According to the EN 60601-1 standard, our instruments are classified as internally powered equipment, Type BF.
A risk analysis has been carried out confirming that if you adhere to our safety hints, it is completely safe to apply on the human body — even for children and babies.
Battery & Power Consumption
We are no longer allowed to ship our devices with batteries inside via airfreight. Below are the exact specifications to purchase locally:
- Model: 18650 MJ1 Li-Ion 3500mAh (Unprotected, Flat Top)
- Length: 65 mm • Diameter: 18 mm
- Voltage: 3.7 V • Weight: 70 g
- Operating Time: > 8 hours continuous use
Charger Specifications
Standard USB 2.0 wall adapter requirements for safe charging of your Wave resonator:
- Input Voltage: 100 – 240 V AC, 50/60 Hz
- Output Voltage: 5 V DC
- Output Current: 2 A
- Connector: USB 2.0
- Charging Time: ~3 hours for full charge
Battery & Charging Demo
Watch our quick video demonstration showing how to properly insert the 18650 flat-top battery and charge your Wave device safely.
Do you need some help?
Submit a Support Request below and our technical specialists will assist you promptly.